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  • Delivery & Collection
    • Delivery Methods
      Delivery Methods
    • Delivery FAQs
      Delivery FAQs
  • Orders & Payments
    • Completed Orders
      Completed Orders
    • Placing Orders
      Placing Orders
    • Product Info
      Product Info
  • Returns & Refunds
    • Returns
      Returns
    • Refunds
      Refunds
    • Brand Partner Returns
      Brand Partner Returns
  • Personalisation
    • Personalisation
      Personalisation
  • Stores & Services
    • Stores Information
      Stores Information
  • My Account
    • Getting Started
      Getting Started
      How do I pre-order an item?

      Sometimes we offer special products to pre-order, which gives you the ability to order these items before their official launch or before stock becomes available for everyone.

      The pre-order item, along with any other items you have selected for that order, will be processed for shipment once the stock becomes available. This means the whole order is only shipped once the pre-order item is available.

      We show dates on the site for the expected available date for our pre-order items, but they can change and should be taken as a guide. We will keep you updated as soon as we send it out.

      When you place an order with us, your bank will put an authorisation hold of the amount against the order. This will show as a pending amount on your statement.

      We will only charge you once the order has dispatched.

      S
      Shane is the author of this solution article.

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    • Technical Issues
      Technical Issues
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      Privacy and Cookies Policy
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