Wie können wir Ihnen helfen?

If you no longer have your receipt or credit note for any reason, the store team may be able to reissue it for you.

To check this, you will need to:- 

1. Return to the store where you originally purchased the item within 6 months of the purchase date.
2. Show the cashier your bank statement with the transaction on (amount, date & time).

If it is over 6 months, or you do not have proof of the payment details, sadly we will not be able to help you further.